Quick Guide: Ordering Exams for On-site Testing
Information for Site Coordinators preparing to place a credentialing exam order
Exam Sites must submit the Registration Form annually prior to submitting the Order Form. Both forms are available through the Exam Site Support Hub, and must be submitted at least six (6) weeks prior to the anticipated testing date.
Sites are encouraged to complete registration at least four (4) months in advance, enabling candidates to begin their preparation well ahead of testing.
Required Information for Exam Orders
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Institution/Company Details:
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Institution or company name
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institution or company address
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Exam Dates:
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Testing window of up to three (3) days
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Exam Order Details:
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Quantity of exams
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Purchase Order (required, if applicable)
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Preferred payment method (Credit card, PCard, or Check)
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Payment is not collected immediately. Biotility will process the order and issue an invoice or confirmed PO. All payment communication will be by email and include the Site Coordinator and Billing Contact.
- Billing Contact Information:
- Full name
- Email address
- Phone number
- Billing address
The designated Billing Contact should be the individual that handles billing and payments for the institution. Please do not designate the Site Coordinator as Billing Contact unless they are actively responsible for billing & payments.
Changes & Cancellations
Details regarding billing and payment methods, change order requests, cancellations, and refund policies are outlined in the Exam Site Billing Policies.
Last updated: 08/25/2026