This guide provides step-by-step instructions for dropping, or withdrawing from, a course in UF e-Learning. Enrollment is processed in partnership with UF Professional and Workforce Development (UF PWD).
Log in to your Profile
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Navigate to the UF PWD website; log in to your profile using the same Google, Microsoft, or LinkedIn account used during enrollment.
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You are now on the Student Home page. From the Navigation menu on the left side of the screen, select My Enrollment History.
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You are now on the My Enrollment History page. You will see a list of your current courses on this page. Locate the course you would like to drop, and select Request Drop.
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On the Drop Request page, use the dropdown to Select a drop reason:
Note: If none of the listed options apply, select the first (blank) option from the dropdown, then enter your own reason in the Other box.
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Once you have entered a reason for your request, select Submit.
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You will be redirected back to the My Enrollment History page, where you will see a popup box indicating that your drop transaction is complete.
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For any course paid for by the individual (i.e. the enrollment was not free, or the enrollment was not sponsored by an Exam Site, a drop request will also prompt a refund. To view any applicable refund details, navigate to My Account History from the menu.
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On the My Account History page, you will see all of your account transactions, and have the option to print a receipt.
Log In to UF e-Learning Courses
To access courses you are enrolled in, follow the steps below:
- Navigate to the UF e-Learning Login page.
- Select External ID.
- Sign in with the social account you enrolled through.
- Once in UF e-Learning, select the appropriate course tile from your dashboard.
Last Updated: 08/26/2026